How do we do it?

First, we sort out with you what your business truly needs so that you can proceed knowing for yourself that you are investing wisely.

To do this we need to understand how your business works, and, as needed, help you get your business aligned with business principles that will best support your success.

You may wonder, “How do you get my business aligned?”

We start with a basic business assessment of how things work right now and how you’d like them to work. The process we use makes your best practices more obvious, and that makes your needs crystal clear.

We get to know you, through PLAY. Yes, I said PLAY. That includes helping you to loosen up, and get busy imagining with us so we can create practical solutions. Sometimes we do this in a studio and when possible, I visit your company.

Big companies call this a human factors study or user-centered design. We call it doing the right thing for you and your customers for the long term.

Here are some of the ways we can play together:

  • We listen to you and your people’s stories of what they believe about the company.
  • We read the stuff you’ve put in print.
  • We horse around with you and the official version of what’s going on in your company.
  • We play with your products and services, pretending we’re your customer.
  • Whenever possible, we actually hangout with your favorite customers, too. (They’re always tons of fun. They already LOVE YOU as you are and  imagine great things ahead for you.)

Along the way, we notice what’s working as we play.
And we find the wide and narrow gaps that can be filled with something nurturing to make your business function better.

We can also:

  • Do research as needed to find the best solutions available
    for each situation and budget.
  • Translate your needs to recommendations and specifications for specific projects.

Then we make specific recommendations and help you choose a reasonable path to get you where you want to go, on time and on budget.

When you want to take the next step with online tools,
Hand Spun Digital is here to help.

  1. I assemble a team of contractors for each project,
    based on specific project needs, keeping our overhead low and your cost down.
  2. We include you in the process.
    best way to ensure that you get tools your company can use with ease is to take the guessing out of the process. I stop the team at key points in the process, to discuss the issue at hand and get your perspective or decision.
  3. I guide you through development stages that build upon each other.
    We establish the desired outcome and then organize the project(s) to get there affordably.
  4. We orchestrate the project
    with the help of an online project management system, creating a central location for all team members to find messages about the project, to-do items, milestones, write-boards and more.
  5. We use established, stable, code and platforms.
    We primarily program in PHP and have capacity for handling advanced ASP, Flash and ColdFusion as well. When a new platform shows promise for use with our client base, we add it to our knowledge base at no expense to you.
  6. We teach you how to use it.
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